Technical leader and system architect for Identity systems, defining architectural direction and making high-impact technical decisions in a global FinTech serving millions of customers across emerging markets.

Key Achievements:

• Designed and delivered a tool that validates Identity configurations across 10 countries, eliminating silent failures in critical onboarding flows.
• Implemented a Mock Server platform for mission-critical KYC flows enabling automated regression testing — achieving zero outages for SMILE-related changes.
• Reduced test execution time from ~2 min to 10 secs, significantly accelerating QA cycle times.
• Redesigned alerting systems and created operational playbooks, improving signal-to-noise ratio and reducing MTTR for Identity services.
• Modernized legacy AngularJS flows by increasing test coverage and fixing recurring high-impact bugs.

• Launched and stabilized Redeban Instant Payments within a tight 2-month agenda.
• Supported and improved monitoring and stability for SPEI (including DiMo).
• Led the first transfer-out flow in Colombia into a global platform.
• Designed, modeled and implemented global flows for notifications and contacts management.
• Achievement: Obtained Certification for Instant Payments (Redeban) with Keys product with RBM.

Led Transfer Rails as a Global Platform for the Colombian Savings Account. Key contributions include implementing PSE payments, certifying the “Avanza” flow, and creating a backoffice platform for improved ACH/PSE operations.

Key Achievements:

• Obtained Certification for PSE Payments and PSE Recurrent Payments with ACH Company.
• Improved stability index p95 from 1 to 3.14 for ACH and PSE components.
• Reduced manual error incidents from 1–2 monthly to 0.
• Reduced incidents/alerts for ACH “netting” and PSE Payments/Transfers from ~20/day to 0 on most days.
• Achieved >85% success rate in PSE rail (above the 70% benchmark).
• Developed tracing applications to follow incidents by flow-id, generating sequence diagrams from logs.

Multidisciplinary technology company focused on social impact through scientific knowledge and technological innovation.

• Innovation: Creating projects and exploring new ideas in technology.
• Integration: Bridging perspectives in technology, marketing, and finance.
• Services: Custom developments, cloud migrations (AWS, Azure, GCP), Geographic Information Systems, Business Intelligence, and BigData.

• Led Core Banking integration for the launch of the Colombian Savings Account.
• Whiteboarding and RFC initiatives for product launch (GFM, Embargoes, Smart-Supervision, Transunion, etc.).
• Developed architectures and software for highly complex initiatives using Clojure, Kafka, Datomic, REST, SOAP, global and sharded micro-services, resilient systems, and monitoring.
• Added new capabilities to the Clojure services prototype/template to standardize best practices.
• Led and managed software engineers; performance tuning in the engineer family (chapter).
• Led tech debt reduction initiative.

Led a development organization of more than 130 developers. Guided leaders of tribes/guilds and scaled agile software practices across the entire company as a change agent.

• Governed software Building Blocks and Fitness Functions.
• Defined functions and career plans for agile software developer roles.
• Created guidelines, directives, standards, and indicators for the development lifecycle, architecture, infrastructure, deployment, and testing.
• Achievement: Improved NPS of Developer Experience from 49 to 86. Helped organize six tribes/guilds of bank initiatives.

• Created guidelines, directives, standards, and indicators for agile development.
• Governed common component initiatives (Building Blocks).
• Mentoring and coaching high-performance teams.
• Achievements: Improved average test coverage from 20% to 90% via TDD. Scaled development area from 40 to 120 people. Grew digital product portfolio from 6 to 30+.

• Frontend and backend developer for the Credit Card product using Ionic-Angular and Spring Boot.
• Fullstack developer for the Authenticator product and common components using Python, JavaScript, TypeScript, and Java.
• Achievement: Implemented facial recognition and dactyloscopy, increasing complete authentication conversion rate from 10% to 69% in 2 years.

Progressive roles over 3.5 years:

• Software Engineer (Jan 2018 – Aug 2018): Computer solutions using AWS, Golang, Beego, Bootstrap, OracleDB, PHP7, PostgreSQL.
• Software Engineer (Feb 2017 – Jan 2018): Solutions supporting the academic management system using the OAS scrum framework.
• Software Developer (Mar 2016 – Jan 2017): Technology support solutions for the Academic Management System.
• Junior Inspector Tests (Mar 2015 – Feb 2016): Technological support for the Institutional Information System (UDISTRITAL).

• (Jan 2013 – Jan 2015): Web application development using PHP, Python, and .NET. Database management with MySQL and PostgreSQL/PostGIS.
• (Jan 2012 – Jan 2013): Development of server-side and client-side applications for viewing and managing geographic data in HTML5, CSS, and JavaScript.